Mercedes-Benz Service 24h.

Gets you back on course day or night

In the event of a technical breakdown or starting problems en route, Mercedes-Benz Service24h is there to help you anywhere in Europe. Our Service hotline 0811245688 will respond to your call and arrange for prompt, professional assistance. Operating 365 days of the year, 7 days a week, 24 hours a day, our Service24h service will be on its way to you in no time. A breakdown can often be repaired right on the spot. If this is not possible, we will make sure that your vehicle is taken to the nearest Mercedes-Benz workshop and organise alternative transport for you.

You can count on these services:

  • Individual assistance in emergencies
  • Advice and diagnosis
  • Organising help
  • Control and coordination
  • Qualified specialists
  • Prompt assistance at the push of a button

The new Mercedes-Benz telematics service Contact is even more customer-friendly. You can contact the Mercedes-Benz Customer Centre at the push of a button. If required, all relevant vehicle and position-related data can be transmitted at the same time, ensuring the shortest possible response time and prompt roadside assistance.